Popular Services

Use this service to create a general ticket and learn about other ways to contact IT for assistance

Use this service to reset your TRACKS password and maintain your account

Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.

Banner can be accessed from a computer or mobile device's browser

Get assistance with wired or wireless network connectivity

Get support with your Florida Tech email

Use this service to request access to a High Performance Computing cluster: AI.Panther

Assistance with troubleshooting DUO two-factor authentication

Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.

How to setup DUO 2-Factor Authentication on your TRACKS account

Are you unable to log in? Submit a request for help here.

Use this service for general printer/copier/scanner/fax assistance

Change members or access of a Shared Mailbox/Calendar or Distribution Group

Learn about standard software and how to obtain managed software

Banner must be accessed over a secure network from a computer.

Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.

Select this service to request help with general TRACKS account issues

Report an issue with the Hub

Use this service to purchase new computer hardware

Use this service to request software for the AI.Panther HPC

Use this service to license and/or install new software

A service to request changes to the university firewall.

A service to activate your network port in your office or room

Use this service AFTER searching the Computer Refresh List and have found that your information is not included