Popular Services

Get assistance with wired or wireless network connectivity


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Use this service to reset your TRACKS password or security questions


General troubleshooting for computer hardware


Are you unable to log in? Submit a request for help here.


Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.


Use this service if the desktop Cisco phone you are using is having trouble


How to setup DUO 2-Factor Authentication on your TRACKS account


Use this service to license and/or install new software


Use this service to book a space on campus for your event


Select this service to request help with general TRACKS account issues


Get support with your Florida Tech email


Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam


Use this service to purchase new computer hardware


Software Installation Requests for Virtual Labs


Use this service for general Workday inquiries


Assistance with troubleshooting DUO two-factor authentication


Use this service to request access to a High Performance Computing cluster: Blueshark or AI.Panther


Use this service to report an issue with Workday that needs to be fixed.


Use this service for updates to a Cost Center in Workday.


Learn about standard software and how to obtain managed software


Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.


Use this service to reset your TRACKS password or security questions