Popular Services

General troubleshooting for computer hardware

Get assistance with wired or wireless network connectivity

Are you unable to log in? Submit a request for help here.

Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.

Change members or access of a Shared Mailbox/Calendar or Distribution Group

Get support with your Florida Tech email

Use this service to reset your TRACKS password or security questions

Banner can be accessed from a computer or mobile device's browser

Select this service to request help with general TRACKS account issues

Use this service to license and/or install new software

Use this service to report an issue with Workday that needs to be fixed.

How to setup DUO 2-Factor Authentication on your TRACKS account

Assistance with troubleshooting DUO two-factor authentication

Use this service if the desktop Cisco phone you are using is having trouble

Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.

Services related to classroom equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam

Use this service for general Workday inquiries

Report an issue or request support for an existing server

Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.

The university provides access to DocuSign for Staff and Faculty. Student workers whose role necessitates it may be granted access as well.

Use this service to book a space on campus for your event

OneDrive is a file hosting service and synchronization service operated by Microsoft as part of its suite of Microsoft 365 services.

Use this service if the software you are using is having trouble