Popular Services

User this Quick Ticket service to create a general ticket

Use this service to reset your TRACKS password and maintain your account

Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.

Banner can be accessed from a computer or mobile device's browser

Get assistance with wired or wireless network connectivity

Get support with your Florida Tech email

Assistance with troubleshooting DUO two-factor authentication

Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.

Get support with your Florida Tech email

Select this service to request help with general TRACKS account issues

Are you unable to log in? Submit a request for help here.

Banner must be accessed over a secure network from a computer.

General troubleshooting for computer hardware

Use this service to request software for the AI.Panther HPC

Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.

How to setup DUO 2-Factor Authentication on your TRACKS account

Use this service to request access to a High Performance Computing cluster: AI.Panther

Use this service for general printer/copier/scanner/fax assistance

Use this service for registration assistance

Use this service to request admin rights on your system

A service to activate your network port in your office or room

Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam

Use this service to edit the owners or members of a specific Florida Tech List Server

Use this service to request a computer setup