Popular Services
Use this service to reset your TRACKS password and maintain your account
General troubleshooting for computer hardware
Get assistance with wired or wireless network connectivity
Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.
Use this service for general printer/copier/scanner/fax assistance
Change members or access of a Shared Mailbox/Calendar or Distribution Group
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
Microsoft Bookings is a scheduling tool through an easy-to-use website that allows you to view calendars and schedule appointments with a department, organization, or individual. A customizable web page lets customers find available times and book appointments 24/7.
Learn about standard software and how to obtain managed software
Drive mapping for departmental network storage
Select this service to request help with general TRACKS account issues
Use this service for information on account username updates
Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam
Use this service to request access to a High Performance Computing cluster: AI.Panther
A service to change a phone number or voicemail pin
How to setup DUO 2-Factor Authentication on your TRACKS account
Use this service to report an issue with Workday that needs to be fixed.
Use this service if the desktop Cisco phone you are using is having trouble