Popular Services

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User this Quick Ticket service to create a general ticket

Use this service to reset your TRACKS password and maintain your account

Get assistance with wired or wireless network connectivity

Are you unable to log in? Submit a request for help here.

Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.

Get support with your Florida Tech email

Select this service to request help with general TRACKS account issues

Use this service to request access to a High Performance Computing cluster: AI.Panther

Use this service for registration assistance

Request support for ABA Online Canvas course content (https://fit.instructure.com).

Banner must be accessed over a secure network from a computer.

General troubleshooting for computer hardware

Use this service for general printer/copier/scanner/fax assistance

Use this service to learn about Panther Mobile or report issues

How to setup DUO 2-Factor Authentication on your TRACKS account

Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.

Assistance with troubleshooting DUO two-factor authentication

Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.

Use this service for general Workday inquiries

Get support with your Florida Tech email

Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings.

Change members or access of a Shared Mailbox/Calendar or Distribution Group

Drive mapping for departmental network storage