Popular Services

General troubleshooting for computer hardware


Are you unable to log in? Submit a request for help here.


This service provides information on how to create or change your password.


Get assistance with wired or wireless network connectivity


Use this service to license and/or install new software


Use this service for requesting Banner access for first-time users and updates to current access


Change members of a Distribution Group or Shared Mailbox or their access level.


Use this service to request a computer setup


If your problem is not listed, select this service to request help with general account and email issues.


Drive mapping for departmental network storage


Tech Support provides printer support including deployment, configuration, registration, and installation on campus systems.


Use this service to request admin rights on your system


Learn about standard software and how to obtain managed software


A service to activate your network port in your office or room


Request to extend Canvas course access beyond the end of the semester to accommodate an Incomplete grade.


Use this service for general Banner inquiries


Use this service to request access to a High Performance Computing cluster: Blueshark or AI.Panther


Use this service for new reporting or programming requests or updates to existing processes


Installing and Troubleshooting Cisco Jabber