Popular Services
Use this service to create a general ticket and learn about other ways to contact IT for assistance
Use this service to reset your TRACKS password and maintain your account
Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.
Get assistance with wired or wireless network connectivity
Use this service for general printer/copier/scanner/fax assistance
How to setup DUO 2-Factor Authentication on your TRACKS account
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
Select this service to request help with general TRACKS account issues
Use this service to license and/or install new software
Use this service to request access to a High Performance Computing cluster: AI.Panther
Learn about standard software and how to obtain managed software
Assistance with troubleshooting DUO two-factor authentication
Use this service for requesting Banner access for first-time users and updates to current access
Student printing support including billing and technical issues.
Use this service to request storage on the HPC for a project.
Use this service AFTER searching the Computer Refresh List and have found that your information is not included