Popular Services

Use this service to reset your TRACKS password and maintain your account

Banner can be accessed from a computer or mobile device's browser

User this Quick Ticket service to create a general ticket

Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.

Get assistance with wired or wireless network connectivity

General troubleshooting for computer hardware

Select this service to request help with general TRACKS account issues

Get support with your Florida Tech email

How to setup DUO 2-Factor Authentication on your TRACKS account

Are you unable to log in? Submit a request for help here.

Assistance with troubleshooting DUO two-factor authentication

Use this service for registration assistance

Change members or access of a Shared Mailbox/Calendar or Distribution Group

Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.

Use this service for general printer/copier/scanner/fax assistance

Get support with your Florida Tech email

Use this service for general Banner inquiries

Banner must be accessed over a secure network from a computer.

Use this service for general Workday inquiries

Use this service to request software for the code01.fit.edu server

Use this service to request access to a High Performance Computing cluster: AI.Panther

Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam

Request support for ABA Online Canvas course content (https://fit.instructure.com).

Student printing support including billing and technical issues.