General troubleshooting for computer hardware
Are you unable to log in? Submit a request for help here.
This service provides information on how to create or change your password.
Get assistance with wired or wireless network connectivity
Use this service to license and/or install new software
Use this service for requesting Banner access for first-time users and updates to current access
Change members of a Distribution Group or Shared Mailbox or their access level.
Use this service to request a computer setup
A service to change a phone number or voicemail pin
If your problem is not listed, select this service to request help with general account and email issues.
Drive mapping for departmental network storage
Tech Support provides printer support including deployment, configuration, registration, and installation on campus systems.
Use this service to request admin rights on your system
IT Server Support
Learn about standard software and how to obtain managed software
A service to activate your network port in your office or room
Request to extend Canvas course access beyond the end of the semester to accommodate an Incomplete grade.
Get support with your FIT Email
Use this service for general Banner inquiries
Get support with your FIT Email.
Use this service to request access to a High Performance Computing cluster: Blueshark or AI.Panther
Request support for ABA Online Canvas course content (https://fit.instructure.com).
Use this service for new reporting or programming requests or updates to existing processes
Installing and Troubleshooting Cisco Jabber