Popular Services

User this Quick Ticket service to create a general ticket


Use this service to reset your TRACKS password and maintain your account


Banner can be accessed from a computer or mobile device's browser


Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.


Get assistance with wired or wireless network connectivity


Get support with your Florida Tech email


Select this service to request help with general TRACKS account issues


Assistance with troubleshooting DUO two-factor authentication


Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.


Get support with your Florida Tech email


Are you unable to log in? Submit a request for help here.


How to setup DUO 2-Factor Authentication on your TRACKS account


Banner must be accessed over a secure network from a computer.


Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.


General troubleshooting for computer hardware


Use this service to request admin rights on your system


A service to activate your network port in your office or room


Use this service to request access to a High Performance Computing cluster: AI.Panther


Use this service to request software for the code01.fit.edu server


Use this service to report an issue with Banner that needs to be fixed


Use this service to request storage on the HPC for a project.


OneDrive is a file hosting service and synchronization service operated by Microsoft as part of its suite of Microsoft 365 services.


Use this service for information on account username updates