Popular Services

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General troubleshooting for computer hardware


Use this service to reset your TRACKS password or security questions


Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.


Use this service to book a space on campus for your event


Drive mapping for departmental network storage


Are you unable to log in? Submit a request for help here.


Get assistance with wired or wireless network connectivity


Change members or access of a Shared Mailbox/Calendar or Distribution Group


A service to change a phone number or voicemail pin


How to setup DUO 2-Factor Authentication on your TRACKS account


Select this service to request help with general TRACKS account issues


Use this service if the desktop Cisco phone you are using is having trouble


Use this service for general Workday inquiries


Get support with your Florida Tech email


Use this service to report an issue with Workday that needs to be fixed.


Use this service for registration assistance


Use this service to license and/or install new software


Use this service for Workday enhancement requests.


Learn about standard software and how to obtain managed software


Assistance with troubleshooting DUO two-factor authentication


Get support with your Florida Tech email


New Shared Mailbox/Calendar or Distribution Group request


Used to gather information necessary to assist with an office or department move