Popular Services

User this Quick Ticket service to create a general ticket


Banner can be accessed from a computer or mobile device's browser


Use this service to reset your TRACKS password and maintain your account


Get support with your Florida Tech email


Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.


Select this service to request help with general TRACKS account issues


Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.


Get assistance with wired or wireless network connectivity


General troubleshooting for computer hardware


Use this service to request access to a High Performance Computing cluster: AI.Panther


A service to activate your network port in your office or room


Are you unable to log in? Submit a request for help here.


IT service request for the Security Office for Door Access Management


Use this service for registration assistance


Get support with your Florida Tech email


Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam


Banner must be accessed over a secure network from a computer.


Use this service to purchase new computer hardware


Use this service to request a computer setup


Use this service to license and/or install new software


Use this service for general Banner inquiries


How to setup DUO 2-Factor Authentication on your TRACKS account