Popular Services

Use this service to create a general ticket and learn about other ways to contact IT for assistance

Use this service to reset your TRACKS password and maintain your account

Banner can be accessed from a computer or mobile device's browser

Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.

Get assistance with wired or wireless network connectivity

Get support with your Florida Tech email

Use this service to request access to a High Performance Computing cluster: AI.Panther

Use this service for general printer/copier/scanner/fax assistance

Learn about standard software and how to obtain managed software

A service to activate your network port in your office or room

Are you unable to log in? Submit a request for help here.

Use this service AFTER searching the Computer Refresh List and have found that your information is not included

Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.

Assistance with troubleshooting DUO two-factor authentication

Select this service to request help with general TRACKS account issues

Use this service to create a general ticket.

OneDrive is a file hosting service and synchronization service operated by Microsoft as part of its suite of Microsoft 365 services.

Use this service to request storage on the HPC for a project.

Use this service for information on account username updates

Change members or access of a Shared Mailbox/Calendar or Distribution Group

Use this service for registration assistance

Banner must be accessed over a secure network from a computer.

Use this service for assistance with logging into Workday.

General troubleshooting for computer hardware