Popular Services
Use this service to create a general ticket and learn about other ways to contact IT for assistance
Use this service to reset your TRACKS password and maintain your account
Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.
Use this service to request access to a High Performance Computing cluster: AI.Panther
Get assistance with wired or wireless network connectivity
Assistance with troubleshooting DUO two-factor authentication
How to setup DUO 2-Factor Authentication on your TRACKS account
Use this service for general printer/copier/scanner/fax assistance
Request to extend Canvas course access beyond the end of the semester to accommodate an Incomplete grade.
A service to activate your network port in your office or room
Requests for starting a project and managing projects through completion, including new applications.
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
Report an issue with a service that is affected by an IT maintenance notice
Use this service to request software for the AI.Panther HPC
Use this service to request storage on the HPC for a project.
Use this service for new reporting or programming requests or updates to existing processes
Learn about standard software and how to obtain managed software
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.