General troubleshooting for computer hardware
Use this service for general printer/copier/scanner/fax assistance
Get assistance with wired or wireless network connectivity
Are you unable to log in? Submit a request for help here.
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.
Change members or access of a Shared Mailbox/Calendar or Distribution Group
Get support with your Florida Tech email
Use this service to reset your TRACKS password or security questions
Banner can be accessed from a computer or mobile device's browser
Select this service to request help with general TRACKS account issues
Use this service to license and/or install new software
Use this service to report an issue with Workday that needs to be fixed.
How to setup DUO 2-Factor Authentication on your TRACKS account
Assistance with troubleshooting DUO two-factor authentication
Use this service if the desktop Cisco phone you are using is having trouble
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
Services related to classroom equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam
Use this service for general Workday inquiries
Report an issue or request support for an existing server
Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.
The university provides access to DocuSign for Staff and Faculty. Student workers whose role necessitates it may be granted access as well.
Use this service to book a space on campus for your event
OneDrive is a file hosting service and synchronization service operated by Microsoft as part of its suite of Microsoft 365 services.
Use this service if the software you are using is having trouble