Get assistance with wired or wireless network connectivity
Banner can be accessed from a computer or mobile device's browser
Use this service to reset your TRACKS password or security questions
General troubleshooting for computer hardware
Are you unable to log in? Submit a request for help here.
Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.
Use this service if the desktop Cisco phone you are using is having trouble
How to setup DUO 2-Factor Authentication on your TRACKS account
Use this service to license and/or install new software
Use this service to book a space on campus for your event
Select this service to request help with general TRACKS account issues
Get support with your Florida Tech email
Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam
Use this service for general printer/copier/scanner/fax assistance
Use this service to purchase new computer hardware
Software Installation Requests for Virtual Labs
Use this service for general Workday inquiries
Assistance with troubleshooting DUO two-factor authentication
Use this service to request access to a High Performance Computing cluster: Blueshark or AI.Panther
Request support for ABA Online Canvas course content (https://fit.instructure.com).
Use this service to report an issue with Workday that needs to be fixed.
Use this service for updates to a Cost Center in Workday.
Learn about standard software and how to obtain managed software
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.