Services A-Z (139)


ABA Online Content Updates - School of Behavior Analysis

Add Card Reader Lock to Door

Add Service Provider to Single Sign On (SSO)

Add Users/New Members to SharePoint Site

Audio/Visual Support

Audio/Visual Support


Banner Access Requests

Banner Login Issue - Employees

Banner ODBC Login Issues

Banner Reporting/Programming Requests

Banner Resources

Banner Upgrade Requests

Break/Fix - Banner

Break/Fix - Workday


Campus Map Updates

Card Services Support

Change Shared Mailbox/Calendar or Distribution Group Membership

ChefTec Support

Cisco Jabber

Classroom Design and Installation

Classroom Technology Equipment Support

Computer Equipment Disposals

Cost Center Updates

CSGold Support


Data Integration Assistance

Desktop Security

Digital Signage Installation: Rise Vision

DNS Request


Door Access Management System Support

DUO: Two-Factor Authentication (2FA) Enrollment


Edit Listserv Owners/Members

Emergency Call Box Repairs

Employee Email Troubleshooting

Employees/Student Employees Self-Service

Equipment Installations

Equipment Rental

EvaluationKit - Request Admin Access

Event Consultations

Event Management System (EMS)

Events in Gleason

Extend Student Canvas Access For Incomplete Course Grade


FACForum and FITForum Listservs

Fax Troubleshooting


FITForum Listserv

Florida Tech Website Updates


General Assistance for Printer/Copier/Scanner/Fax Devices

General Computer Troubleshooting

General Inquiry - Banner

General Inquiry - PAWS

General Inquiry - Workday

General Network Connectivity Troubleshooting

General TRACKS Account Troubleshooting

Google Workspace Changes


Hardware Upgrades

Housing System Support


I am having trouble activating my Student TRACKS account

Instructional Technology Consultation

IP Address Request

IT Consultations


Loaner Laptop Request

Login to Banner/PAWS

Login to PAWS

Login to Workday


Microsoft Forms

Microsoft Office 365: Bookings

Microsoft Office 365: Teams

Microsoft OneDrive

Microsoft Power Automate


Name Change

Network File Storage - Departmental

Network Share File Recovery

New Computer Setup

New Network Drop

New Panic Button

New Security Camera


Office/Department Relocation

Online Labs and Simulations

Operating System Upgrade/Update



Parking Permit System Updates

Port Activation

Purchase a DUO Token Device

Purchase New Hardware


Recording Studio Rental

Registration in PAWS

Reissue Computer

Report an Information Security incident

Report an issue with your Cisco Phone

Report Malware

Request a DUO Token Device

Request a Poll Everywhere Instructor Account

Request Access to HPC

Request Admin Rights

Request iPad Reset

Request New Shared Mailbox/Calendar or Distribution Group

Request Software License

Request to Add, Remove, Change, or Disconnect a Phone Line

Research Computing Compliance

Reset TRACKS Password

Reset TRACKS Password


Schedule of Classes Updates

Security Camera Support

Server & Hosting Assistance

Server Support

Shared Drive: Report an Issue

SharePoint Site Creation

Software Installation on Classroom Lectern Computer

Software Licensing and Installation

Software Requests for HPC/Code01

Software Resources

Software Troubleshooting

SSL Certificate Request

Student Email Troubleshooting

Student Employment

Supervisory Org Updates


Technology Enhancement Program

TRACKS Account Username Update

TRACKS Account Username Update

Training Request for Printer/Copier/Scanner/Fax Devices

Two Way Radio Support Request


Video Production

Virtual Desktops (VDI): AWS AppStream

VPN Access/Support


Workday Enhancements

Workday Login Issue - Employees

Workday Login Issue - Students

Workday Resources

Workday Resources


Zoom - Pro License Request

Zoom - Webinar License Request

Zoom for Canvas