All services related to account management including Mail, passwords, and groups

Services (9)

DUO: Two-Factor Authentication (2FA) Enrollment

How to setup DUO Two-Factor Authentication on your TRACKS account

Email Troubleshooting

Get support with your FIT Email

Request a new Shared Mailbox or Distribution group

Florida Tech distribution groups and shared mailboxes for communication across campus. This service should be used to notify IT that a new shared mailbox or distribution group for departmental use is needed.

Reset My TRACKS Password

This service provides information on how to create or change your password.

TRACKS Account Username Update

Does your account name need to be updated? Read this section to learn the pre-requisites and to request an account username change.

Edit Listserv Owners/Members

The List Server provides a safe and easy way to send out massive email communications. This service request allows authorized users to modify owners and moderators for a specific list.

FACForum and FITForum Listservs

All about FacForum and FITForum listservs

Shared Mailbox or Distribution Group Membership

Change members of a Distribution Group or Shared Mailbox or their access level.

General Account or Email Management Incidents

If your problem is not listed, select this service to request help with general account and email issues.