Overview
If you cannot find the specific service you are looking for throughout the Service Catalog, you can request assistance by submitting a ticket.
How to Submit a Ticket
Select either the Report a Technical Issue or the Submit a New Request button located on this page and complete the requested information.
"Report a Technical Issue" should be used for all timely technical issues that need a quick resolution.
"Submit a New Request" should be used for all requests except reporting a technical issue.
What to Expect After Ticket Submission
Once the ticket has been submitted, you will receive a confirmation email to your Florida Tech email address with your ticket number, the ticket details you provided, and a link to view the status.
Next Steps
Keep track of updates to your ticket and engage with IT technician(s) through the confirmation email notification or the Ticket Requests section.