My Recently Visited Services
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
How to setup DUO 2-Factor Authentication on your TRACKS account
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.
Use this service to create a general ticket and learn about other ways to contact IT for assistance
Use this service to request admin rights on your system
Use this service to reset your TRACKS password and maintain your account
Get assistance with wired or wireless network connectivity
Assistance with troubleshooting DUO two-factor authentication
Use this service AFTER searching the Computer Refresh List and have found that your information is not included
Use this service if you are having trouble with faxing services
Use this service for general printer/copier/scanner/fax assistance
Request the Respondus license key for use when installing the application.
Use this service to request access to a High Performance Computing cluster: AI.Panther
Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.
General troubleshooting for computer hardware
IT offers Secure Socket Layer (SSL) Certificates for the purposes of encrypting traffic to and from servers and securing software programs, emails and documents. Servers must be on official fit.edu domain names which are owned by Florida Tech and managed by IT.