My Recently Visited Services

Use this service to create a general ticket and learn about other ways to contact IT for assistance


Use this service to reset your TRACKS password and maintain your account


Banner can be accessed from a computer or mobile device's browser


Request to update Online Learning Master course information


A service to change a phone number or voicemail pin


Reporting if you believe your system is infected with malware (virus, trojan, worm, cryptolocker, etc.)


Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.


Use this service to edit the owners or members of a specific Florida Tech List Server


Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings.


Support for the design, deployment, and maintenance of IoT solutions for research, such as sensors, data loggers, and remote monitoring systems. Assist with connectivity, data integration, and real-time monitoring infrastructure.


Zoom is a video, chat, and screen-sharing conferencing solution


Use this service for new reporting or programming requests or updates to existing processes


Change members or access of a Shared Mailbox/Calendar or Distribution Group


Banner must be accessed over a secure network from a computer.


Report an issue with a service that is affected by an IT maintenance notice


Use this service for information on account username updates


Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.


Static IP addresses are to be used only if dynamic addressing is unable to provide you with what you need. DHCP (Dynamic Host Configuration Protocol) is the standard policy.


Use this service for assistance with troubleshooting and correcting issues affecting campus-owned A/V and AR/VR technology


Consultation services for classroom design or configuration


Assistance with developing realistic IT budgets for research proposals, including hardware, software, staffing, and ongoing support.


A service to request changes to the university firewall.


Get support with your Florida Tech email