My Recently Visited Services

New card reader installation requests should be directed to Security


Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.


Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings.


Use this service if the desktop Cisco phone you are using is having trouble


Use this service to request access to a High Performance Computing cluster: AI.Panther


Use this service for assistance with logging into Workday.


Software Installation Requests for Virtual Labs


Use this service for upgrade requests


Get support with your Florida Tech email


Use this service for general PAWS inquiries


Banner can be accessed from a computer or mobile device's browser


Use this service to change your Preferred Name or Legal Name.


Use this service to request software for the AI.Panther HPC


Assistance with artificial intelligence and machine learning workflows, including model training, optimization, and deployment.


Use this service to reissue a computer system after an employee leaves the university


Assistance with troubleshooting DUO two-factor authentication


Use this service for general information security assistance, not information security incidents that require immediate attention


Use this service to reset your TRACKS password and maintain your account


Consultation services for classroom design or configuration


Use this service to create a general ticket and learn about other ways to contact IT for assistance


View the various Workday resources available to employees


Assistance with developing realistic IT budgets for research proposals, including hardware, software, staffing, and ongoing support.


Microsoft Bookings is a scheduling tool through an easy-to-use website that allows you to view calendars and schedule appointments with a department, organization, or individual. A customizable web page lets customers find available times and book appointments 24/7.


Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.