My Recently Visited Services

Use this service if the desktop Cisco phone you are using is having trouble


Are you unable to log in? Submit a request for help here.


Professional grade video production equipment and production assistance.


Use this service to reset your TRACKS password and maintain your account


Get assistance with wired or wireless network connectivity


Use this service to create a general ticket and learn about other ways to contact IT for assistance


Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.


Banner can be accessed from a computer or mobile device's browser


Used to gather information necessary to assist with an office or department move


OneDrive is a file hosting service and synchronization service operated by Microsoft as part of its suite of Microsoft 365 services.


How to setup DUO 2-Factor Authentication on your TRACKS account


Use this service to reissue a computer system after an employee leaves the university


Change members or access of a Shared Mailbox/Calendar or Distribution Group


New Shared Mailbox/Calendar or Distribution Group request


New card reader installation requests should be directed to Security


A service to activate your network port in your office or room


A service to request changes to the university firewall.


General IT Consultation Services


Static IP addresses are to be used only if dynamic addressing is unable to provide you with what you need. DHCP (Dynamic Host Configuration Protocol) is the standard policy.


Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam


View the various Workday resources available to employees


Use this service to request hardware upgrades


Use this service to edit the owners or members of a specific Florida Tech List Server