My Recently Visited Services
Use this service to reset your TRACKS password and maintain your account
Use this service to create a general ticket and learn about other ways to contact IT for assistance
2FA Tokens are available for employees who do not have a mobile device capable of running the Duo Mobile application.
These tokens generate one-time use passcodes you can use to log in. The code will be displayed on the device after you press the button. The tokens do not require a cellular or wireless data connection to work.
Use this service to report an issue with Banner that needs to be fixed
IT offers Secure Socket Layer (SSL) Certificates for the purposes of encrypting traffic to and from servers and securing software programs, emails and documents. Servers must be on official fit.edu domain names which are owned by Florida Tech and managed by IT.
Use this service to report an issue with Workday that needs to be fixed.
Use this service for info on disposing of computer equipment
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.
Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.
Use this service for new reporting or programming requests or updates to existing processes
Use this service to edit the owners or members of a specific Florida Tech List Server
General troubleshooting for computer hardware
Report an issue or request support for an existing server
Use this service for information on account username updates
Assistance with troubleshooting DUO two-factor authentication
Use this service to request assistance with locate requests.