My Recently Visited Services

Use this service to reset your TRACKS password and maintain your account

A service to get a new panic button installed in location(s).

New Shared Mailbox/Calendar or Distribution Group request

Request to extend Canvas course access beyond the end of the semester to accommodate an Incomplete grade.

Use this service to create a general ticket and learn about other ways to contact IT for assistance

IT Server Support

Request a Zoom webinar license to support online events with up to 1000 attendees, subject to approval.

Professional grade video production equipment and production assistance.

Are you unable to log in? Submit a request for help here.

Use this service to request access to a High Performance Computing cluster: AI.Panther

Use this service to report an issue with Workday that needs to be fixed.

Use this service to change your Preferred Name or Legal Name.

Use this service for assistance with logging into Banner

IT offers Secure Socket Layer (SSL) Certificates for the purposes of encrypting traffic to and from servers and securing software programs, emails and documents. Servers must be on official fit.edu domain names which are owned by Florida Tech and managed by IT.

Use this service if the desktop Cisco phone you are using is having trouble

General IT Consultation Services

Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam

Use this service for assistance with logging into Workday.

Software Installation Requests for Virtual Labs

How to setup DUO 2-Factor Authentication on your TRACKS account

Assistance with troubleshooting DUO two-factor authentication

Banner can be accessed from a computer or mobile device's browser

Banner must be accessed over a secure network from a computer.

Use this service for general Workday inquiries

All about FacForum and FITForum listservs