My Recently Visited Services

Assistance with troubleshooting DUO two-factor authentication


Use this service to create a general ticket and learn about other ways to contact IT for assistance


Use this service to reset your TRACKS password and maintain your account


Use this service to request software for the AI.Panther HPC


2FA Tokens are available for employees who do not have a mobile device capable of running the Duo Mobile application.

These tokens generate one-time use passcodes you can use to log in. The code will be displayed on the device after you press the button. The tokens do not require a cellular or wireless data connection to work.


Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.


All about the FITForum listserv


Drive mapping for departmental network storage


Use this service to report an emergency call box repair needed


Report an issue or request security camera support


Report an issue with a service that is affected by an IT maintenance notice


A service to change a phone number or voicemail pin


Microsoft SharePoint is a cloud-based service that helps organizations share and manage content, knowledge, and applications.


Reporting if you believe your system is infected with malware (virus, trojan, worm, cryptolocker, etc.)


Use this service AFTER searching the Computer Refresh List and have found that your information is not included


Used to gather information necessary to assist with an office or department move


Use this service for assistance with troubleshooting and correcting issues affecting campus-owned A/V and AR/VR technology


Request for data import or export from and to IT systems for University business.


Single Sign On Service (SSO) for University web applications.


Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam


Get support with your Florida Tech email


Get assistance with wired or wireless network connectivity


Setup and install requests for Audio/Visual equipment in conference rooms


Think you have an infected computer or compromised account/password?


Use this service for information on account username updates