My Recently Visited Services
A service to activate your network port in your office or room
Use this service for information on account username updates
Use this service for new reporting or programming requests or updates to existing processes
Use this service for information on account username updates
Use this service to reset your TRACKS password and maintain your account
Use this service to create a general ticket and learn about other ways to contact IT for assistance
Use this service for info on disposing of computer equipment
How to setup DUO 2-Factor Authentication on your TRACKS account
New Shared Mailbox/Calendar or Distribution Group request
Microsoft Bookings is a scheduling tool through an easy-to-use website that allows you to view calendars and schedule appointments with a department, organization, or individual. A customizable web page lets customers find available times and book appointments 24/7.
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
Use this service to report an issue with Workday that needs to be fixed.
Zoom is a video, chat, and screen-sharing conferencing solution
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.
Use this service to learn about PantherOne Mobile ID or report issues
Assistance with troubleshooting DUO two-factor authentication
Our end-point protection software uses state-of-the-art behavior analysis technology to detect potential threats before they can cause harm. Sometimes false positives can happen, and exceptions can be made.
Use this service to request storage on the HPC for a project.
Use this service for general information security assistance, not information security incidents that require immediate attention
Provisioning and support of computing hardware and networking resources tailored to research needs. Covering high-performance desktops, specialized workstations, secure servers, large-scale storage solutions, and network configuration.
Support for the design, deployment, and maintenance of IoT solutions for research, such as sensors, data loggers, and remote monitoring systems. Assist with connectivity, data integration, and real-time monitoring infrastructure.
Assistance with developing realistic IT budgets for research proposals, including hardware, software, staffing, and ongoing support.