My Recently Visited Services

Tech Support strongly recommends you put in a ticket to help with your upgrade


Use this service to reset your TRACKS password and maintain your account


Are you unable to log in? Submit a request for help here.


Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.


Use this service to create a general ticket and learn about other ways to contact IT for assistance


Assistance with troubleshooting DUO two-factor authentication


Get assistance with wired or wireless network connectivity


General troubleshooting for computer hardware


Report an issue with a service that is affected by an IT maintenance notice


Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.


Banner can be accessed from a computer or mobile device's browser


New card reader installation requests should be directed to Security


New Shared Mailbox/Calendar or Distribution Group request


Request updates to ABA Online course content and program information.


Report an issue or request support for an existing server


All about FacForum and FITForum listservs


Provisioning and support of computing hardware and networking resources tailored to research needs. Covering high-performance desktops, specialized workstations, secure servers, large-scale storage solutions, and network configuration.


Use this service for assistance with logging into Workday.


How to setup DUO 2-Factor Authentication on your TRACKS account


Use this service to report an issue with Banner that needs to be fixed


Requesting the addition, change, or removal of a Domain Name System


The university provides access to DocuSign for Staff and Faculty. Student workers whose role necessitates it may be granted access as well.


Use this service for upgrade requests


Our end-point protection software uses state-of-the-art behavior analysis technology to detect potential threats before they can cause harm. Sometimes false positives can happen, and exceptions can be made.