My Recently Visited Services
Use this service to reset your TRACKS password and maintain your account
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
OneDrive is a file hosting service and synchronization service operated by Microsoft as part of its suite of Microsoft 365 services.
How to setup DUO 2-Factor Authentication on your TRACKS account
Use this service to create a general ticket and learn about other ways to contact IT for assistance
Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings.
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.
Request to extend Canvas course access beyond the end of the semester to accommodate an Incomplete grade.
Request assistance with Continuing Education Canvas course content (https://floridatechce.instructure.com).
Request help with Audio/Visual equipment in conference rooms
Static IP addresses are to be used only if dynamic addressing is unable to provide you with what you need. DHCP (Dynamic Host Configuration Protocol) is the standard policy.
Use this service for new reporting or programming requests or updates to existing processes
Request to update Online Learning Master course information
Provisioning and support of computing hardware and networking resources tailored to research needs. Covering high-performance desktops, specialized workstations, secure servers, large-scale storage solutions, and network configuration.
Zoom is a video, chat, and screen-sharing conferencing solution
Use this service for general information security assistance, not information security incidents that require immediate attention
Think you have an infected computer or compromised account/password?
Tech Support strongly recommends you put in a ticket to help with your upgrade