My Recently Visited Services
Use this service to create a general ticket and learn about other ways to contact IT for assistance
Support for the design, deployment, and maintenance of IoT solutions for research, such as sensors, data loggers, and remote monitoring systems. Assist with connectivity, data integration, and real-time monitoring infrastructure.
Use this service to reset your TRACKS password and maintain your account
IT offers Secure Socket Layer (SSL) Certificates for the purposes of encrypting traffic to and from servers and securing software programs, emails and documents. Servers must be on official fit.edu domain names which are owned by Florida Tech and managed by IT.
Use this service to report an issue with Banner that needs to be fixed
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.
Our end-point protection software uses state-of-the-art behavior analysis technology to detect potential threats before they can cause harm. Sometimes false positives can happen, and exceptions can be made.
Design a better syllabus and course plan. Develop course activities to engage students based on established concepts and best-practices in instructional design. Explore Canvas and related services to align current technologies with teaching and learning objectives.
Request to install software on instructor workstations/classroom lectern computers.
How to setup DUO 2-Factor Authentication on your TRACKS account
Learn about standard software and how to obtain managed software
Use this service AFTER searching the Computer Refresh List and have found that your information is not included
Used to gather information necessary to assist with an office or department move
The university provides access to DocuSign for Staff and Faculty. Student workers whose role necessitates it may be granted access as well.
Think you have an infected computer or compromised account/password?
Use this service to request storage on the HPC for a project.
Use this service for general information security assistance, not information security incidents that require immediate attention