My Recently Visited Services

Florida Tech's Virtual Private Network (VPN) provides secure access to University network resources as if you were on campus, no matter where you are in the world.


Use this service to create a general ticket and learn about other ways to contact IT for assistance


Banner can be accessed from a computer or mobile device's browser


Use this service to reset your TRACKS password and maintain your account


Use this service to request a loaner laptop


Banner must be accessed over a secure network from a computer.


General IT Consultation Services


Assistance with troubleshooting DUO two-factor authentication


How to setup DUO 2-Factor Authentication on your TRACKS account


Report an issue with the Hub


Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.


Get support with your Florida Tech email


Report an issue with a service that is affected by an IT maintenance notice


Use this service to request storage on the HPC for a project.


Use this service to request access to a High Performance Computing cluster: AI.Panther


Use this service to edit the owners or members of a specific Florida Tech List Server


Use this service for requesting Banner access for first-time users and updates to current access


Use this service for assistance with logging into Workday.


Requests for starting a project and managing projects through completion, including new applications.


Use this service AFTER searching the Computer Refresh List and have found that your information is not included


Services related to classroom technology equipment support, including instructor workstation, computer, projector, screen, ClearTouch, webcam, document cam


Zoom is a video, chat, and screen-sharing conferencing solution


Request a Zoom webinar license to support online events with up to 1000 attendees, subject to approval.


OneDrive is a file hosting service and synchronization service operated by Microsoft as part of its suite of Microsoft 365 services.


Tech Support strongly recommends you put in a ticket to help with your upgrade