Overview
Workday can be accessed 24/7 over a secure network from a computer, smart phone, or tablet, using your TRACKS login information and DUO multi-factor authentication.
Troubleshooting Workday
VPN (Forticlient) is required to utilize administrative functions from outside of the campus network (eduroam). If you are experiencing issues with accessing a task or report in Workday, please check to ensure you are connected to either eduroam OR connected to FortiClient VPN. To correct the issue, log out of Workday completely, then either connect to the eduroam network OR log into to FortiClient VPN first, then log back into Workday.
What to Expect
For login issues, select the I Can't Login button located on this page to initiate your request.
Once the request has been submitted, you will receive a confirmation email with your ticket number, including a link to view the status of your request.
Please allow up to 1 business day for a staff member to respond.
Next Steps
Keep track of updates to your ticket and engage with IT technician(s) through the confirmation email notification or the Ticket Requests section.