Employee Services

University Employee Resources

Categories (12)

Account & Email Management

All services related to account management including Mail, passwords, and groups

WiFi, Network, & Internet Access

All services related to connecting on the Florida Tech network

Computers & Devices

All services related to hardware used by faculty and staff, excluding servers

Printers/Copiers, Phones, & Radios

All services related to multi-function printer/copier/scanner/fax devices, telephones - including handsets, voicemail, virtual fax service - emergency call boxes, and campus provided radios

Administrative Systems & Services

Support services for campus administrative systems such as Workday, Banner, Housing, Access Control, parking systems, and campus surveillance.

Teaching Tools & Canvas

Campus classroom services and online applications for teaching and learning. Instructors can find help for Canvas, Zoom, Panopto, and other applications that make teaching and assessment more effective.

IT Security

Assistance with compromised accounts, phishing attempts, 2 factor authentication (DUO), encryption, malware removal, and firewall/network/application exceptions.

Servers & Computing Environments

Request services related to virtual, on-premises, or cloud servers and databases for application-hosting, teaching, or research. Includes Amazon Web Services (AWS), AWS AppStream, High Performance Computing (HPC) Blueshark and AI.Panther, Code01, and MariaDB.

File Shares & Storage

All services related to storing documents and files on various platforms

Software & Applications

All services related to software:
Downloads, access, and requests

Office & Department Relocations

All IT services related to assist with an office or department move.

Events & Video Production

All services related to hosting an event on campus or requesting post-event video production