Employee Services

University Employee Resources

Categories (13)

Accounts & Email Management

All services related to account management including Mail, passwords, and groups
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WiFi, Network, & Internet Access

All services related to connecting on the Florida Tech network
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Computers & Devices

All services related to hardware used by faculty and staff, excluding servers
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Phones, Faxing, & Radios

All services related to telephones and support, including handsets, voicemail, phone, virtual fax service, and campus provided radios
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Administrative Systems & Services

Support services for campus administrative systems such as Workday, Banner, Housing, Access Control, parking systems, and campus surveillance.
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Teaching Tools & Canvas

Campus classroom services and online applications for teaching and learning. Instructors can find help for Canvas, Zoom, Panopto, and other applications that make teaching and assessment more effective.
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Servers & Computing Environments

Request services related to virtual, on-premises, or cloud servers and databases for application-hosting, teaching, or research. Includes Amazon Web Services (AWS), AWS AppStream, High Performance Computing (HPC) Blueshark and AI.Panther, Code01, and MariaDB.
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IT Security

Assistance with compromised accounts, phishing attempts, 2 factor authentication (DUO), encryption, malware removal, and firewall/network/application exceptions.
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File Shares & Storage

All services related to storing documents and files on various platforms
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Video Conferencing

Zoom, Microsoft Teams, Cisco Jabber, and Google Meet all provide tools to collaborate online with video, audio, and chat.
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Office & Department Relocations

All IT services related to assist with an office or department move.
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Events & Video Production

All services related to hosting an event on campus or requesting post-event video production
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Software & Applications

All services related to software:
Downloads, access, and requests
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