Assistance with compromised accounts, phishing attempts, 2 factor authentication (DUO), encryption, malware removal, and firewall/network/application exceptions.

Categories (1)

DUO Two-Factor Authentication (2FA)

Services regarding our Two-Factor Authentication service, DUO.

Services (6)

Desktop Security

Our end-point protection software uses state-of-the-art behavior analysis technology to detect potential threats before they can cause harm. Sometimes false positives can happen, and exceptions can be made.


A service to request changes to the university firewall.

Report Malware

Reporting if you believe your system is infected with malware (virus, trojan, worm, cryptolocker, etc.)

SSL Certificate Request

IT offers Secure Socket Layer (SSL) Certificates for the purposes of encrypting traffic to and from servers and securing software programs, emails and documents. Servers must be on official domain names which are owned by Florida Tech and managed by IT.

Report an Information Security incident

Think you have an infected computer or compromised account/password?

Research Computing Compliance

If export control regulations apply to a research project or grant, the principal investigator is expected to work with the Export Control Program (ECP) to develop an appropriate management plan. This service request is to manage export-controlled technology and to reduce the potential for violations of export control regulations through the Technology Control Plan.