Employee Knowledge Base

Knowledge base articles to help employees

Categories (16)

Accounts

Articles related to employee account management
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Employee Email

Articles related to email, mailing lists, shared mailboxes and distribution groups
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Software & Applications

Articles on where to find software as well as what you can download
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Computers & Devices

Articles related to hardware used by faculty and staff, excluding servers
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Computing Environments

Articles related to virtual, on-premises, or cloud environments for application-hosting, teaching, or research. Includes Amazon Web Services (AWS) AppStream, and AI.Panther High Performance Computing (HPC) cluster.
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Networks & Connectivity

Articles related to our network and shares
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Classroom Technology

Articles related to technology in the classroom
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Phones

Articles related to the Cisco phone system
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Printers/Copiers/Scanners

Articles related to multi-function printer/copier/scanner/fax devices
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Workday

Articles related to Workday
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IT Security

Articles related to Duo Two-Factor and Cybersecurity.
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Web

Articles related to web pages, websites, databases, and CMS (TerminalFour - T4) pages.
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File Shares & Storage

All services related to storing documents and files on various platforms
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IT Learning Series 2023

PowerPoint presentations from the IT Learning Series held in July 2023
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Hub

Articles related to the Hub
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Panther Mobile

Articles related to Panther Mobile
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Articles (2)

How to Add Funds to Your PantherOne ID

A step-by-step guide for users to add funds to their PantherOne ID. This article outlines the navigation paths and transaction steps across three platforms: the mobile GET app, the GET Web Portal, and the One Florida Tech app. It includes instructions for adding a new credit card and notes the $10.00 minimum deposit requirement.

How to Purchase an Employee Meal Plan

A step-by-step guide explaining how faculty and staff can purchase employee meal plans using the GET app, the GET Web Portal, or the One Florida Tech app. This article highlights a critical system prerequisite: users must add and save a credit card to their account before accessing the meal plan purchase screen. It also includes privacy instructions for deleting saved payment data and notes the expected two-minute processing time for balances to update.