Employee Knowledge Base

Knowledge base articles to help employees

Categories (14)

Accounts

Articles related to employee account management
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Employee Email

Articles related to email, mailing lists, shared mailboxes and distribution groups
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Software & Applications

Articles on where to find software as well as what you can download
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Computers & Devices

Articles related to hardware used by faculty and staff, excluding servers
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Computing Environments

Articles related to virtual, on-premises, or cloud environments for application-hosting, teaching, or research. Includes Amazon Web Services (AWS) AppStream, High Performance Computing (HPC) clusters AI.Panther and Blueshark, and Code01.
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Networks & Connectivity

Articles related to our network and shares
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Classroom Technology

Articles related to technology in the classroom
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Phones

Articles related to the phone systems and Jabber
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Printers/Copiers/Scanners

Articles related to multi-function printer/copier/scanner/fax devices
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Workday

Articles related to Workday
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IT Security

Articles related to Duo Two-Factor and Cybersecurity.
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Web

Articles related to web pages, websites, databases, and CMS (TerminalFour - T4) pages.
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File Shares & Storage

All services related to storing documents and files on various platforms
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IT Learning Series 2023

PowerPoint presentations from the IT Learning Series held in July 2023
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