Calling within the Webex App

Overview

Calling using the Webex app is just a click away! You can call anyone you are connected to while viewing their contact card, from a message, or within a space or team.  Note that you can call anyone with a Webex App account, whether they're in the same organization as you or not. 

Learn more about Calling within the Webex App:

Calling Features

Audio and Video Preferences

Advanced Call Settings

Voicemail

Supported Calling Options

 

Calling Features

Within the Webex app, simply click on the Audio  or Video  call icons to choose which type of call to make.  

View the Calling Basics Quick Start Guide

Call anyone with a phone number

Call anyone with a Webex App account

Put a phone call on hold

Transfer a phone call - Select Webex Calling or Calling hosted by a service provider

Let people know you're busy [Do Not Disturb (DND)]

Merge two phone calls

Start a conference call

Add someone to your Contacts list

 

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Audio and Video Preferences

When you make or receive a call, the app automatically detects the audio and video devices you have connected to your computer, such as a headset. You can change your settings right before you make a call, like if you want your video on or you just want it to be an audio call only. You can also make some of these your default settings, if you'd like.

Change your audio settings

Change your video settings

 

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Advanced Call Settings

Advanced call settings include voicemail, call forwarding, call waiting, caller ID blocking, rejecting anonymous calls, and more. 

Manage your advanced call settings

Access more call settings

 

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Voicemail

The first time you check your voicemail in Webex App, you're prompted for a PIN. If you aren't provided with a PIN, you can use the steps presented here to help create a PIN or change your PIN if you forget it at any time. While you're setting your PIN, you can also do things like personalize your greeting.

Set a voicemail PIN

Listen to or read your voice messages

 

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Supported Calling Options on the Webex App

You can make an audio or video call from many different places in Webex App, to anyone within or outside the organization.  

Supported calling options

 

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Details

Article ID: 9926
Created
Fri 12/15/23 3:05 PM
Modified
Mon 6/10/24 10:57 AM