Break/Fix - Workday

Troubleshooting Workday

VPN (Forticlient) is required to utilize administrative functions from outside of the campus network (eduroam).  

If you are experiencing issues with accessing a task or report in Workday, please check to ensure you are connected to either eduroam OR connected to FortiClient VPN.  To correct the issue, log out of Workday completely, then either connect to the eduroam network OR log into to FortiClient VPN first, then log back into Workday. 

What to Expect

Select the Report an Issue button located on this page to initiate your request. 

Once the request has been submitted, you will receive a confirmation email with your ticket number, including a link to view the status of your request.

Next Steps

Keep track of updates to your ticket and engage with IT technician(s) through the confirmation email notification or the Ticket Requests section.


Report an Issue

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Service ID: 405
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