Overview
Shared drives are a secure and convenient way for faculty and staff within a department to share and collaborate on documents and other files. Once access is granted and the shared drive is appropriately mapped on employee computers, separate usernames and passwords are not required to view shared drive files. Shared drive files can be easily accessed from any computer on the campus network, but also from off campus with the use of the VPN Client.
What to Expect
To report an issue accessing a shared drive, select the Report Issue button located on this page to initiate your request.
Once the request has been submitted, you will receive a confirmation email with your ticket number, including a link to view the status of your request.
Next Steps
Keep track of updates to your ticket and engage with IT technician(s) through the confirmation email notification or the Ticket Requests section.