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What do I do if I have a problem with my TRACKS account?
What do I do if I have a problem with my TRACKS account?
Determine which scenario below best matches the issue you are experiencing:
I am a newly admitted Melbourne campus Student at Florida Tech and need access to pay fees or access registration information.
Proceed to the
Admitted Student Portal
and select the
Start
button.
I am a newly admitted Continuing Education, Extended Studies, or Online Learning Student and I have not received my account information nor have I activated my account.
Proceed to
reset your password to activate your account
. (Do not click "Activation Form.") If this link does not work,
activate your TRACKS account
if you used a personal email.
I know both my TRACKS username and password. I want to
change my password
.
I have a TRACKS account but my password has expired. Proceed to
Change your Expired TRACKS Account Password
.
I
KNOW
my TRACKS username but my password does not work.
Reset your TRACKS Account
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Details
Article ID:
92
Created
Tue 6/28/22 4:15 PM
Modified
Tue 10/3/23 10:23 AM
Related Services / Offerings (4)
General TRACKS Account Troubleshooting
Select this service to request help with general TRACKS account issues
I am having trouble activating my Student TRACKS account
Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.
Reset TRACKS Password
Use this service to reset your TRACKS password or security questions
Reset TRACKS Password
Use this service to reset your TRACKS password or security questions
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://help.fit.edu/TDClient/39/Portal/KB/ArticleDet?ID=92">https://help.fit.edu/TDClient/39/Portal/KB/ArticleDet?ID=92</a><br /><br />What do I do if I have a problem with my TRACKS account?<br /><br />What to do if you're having trouble with your TRACKS account