What do I do if I have a problem with my TRACKS account?

Determine which scenario below best matches the issue you are experiencing:

I am a newly admitted Melbourne campus Student at Florida Tech and need access to pay fees or access registration information.
- Proceed to the Admitted Student Portal and select the Start button
I am a newly admitted Continuing Education, Extended Studies, or Online Learning Student and I have not received my account information nor have I activated my account.
- Proceed to reset your password to activate your account. (Do not click "Activation Form.") If this link does not work, activate your TRACKS account if you used a personal email.
I know both my TRACKS username and password. I want to change my password
I have a TRACKS account but my password has expired. Proceed to Change your Expired TRACKS Account Password
I know my TRACKS username but my password does not work. Reset your TRACKS Account
None of these. Submit a General TRACKS Account troubleshooting ticket for further assistance

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Details

Article ID: 92

Created

Tue 6/28/22 4:15 PM

Modified

Mon 1/8/24 2:28 PM

Select this service to request help with general TRACKS account issues

Are you a recently admitted student and having trouble activating your TRACKS account? Use this service to request assistance.

Reset TRACKS Password

Use this service to reset your TRACKS password or security questions

Reset TRACKS Password

Use this service to reset your TRACKS password or security questions