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Check out this service offering I found in the IT Client Portal service catalog.<br /><br /><a href="https://help.fit.edu/TDClient/39/Portal/Requests/ServiceOfferingDet?ID=1814">https://help.fit.edu/TDClient/39/Portal/Requests/ServiceOfferingDet?ID=1814</a><br /><br />Display Name Change<br /><br />Use this service request if you need to update the display name for the phone.