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Cisco 8000 VOIP phone Factory reset
There has been random issues with phone's not updating there firmware or getting stuck during the reload. Phone's then exhibit audio and calling issues.
Perform this factory reset to possibly fix your issue.
Webex Wireless Phone New Features
Calling using the Webex Mobile App
Manage your voicemail on your Cisco 8800 desk phone
Get Started with the Webex Desktop App
Webex - Teams Integration
About the Cisco 8800 device buttons
Transfer a call with your Cisco 8800 desk phone
Enable do not disturb (DND) on your Cisco 8800 desk phone
Make a call with your Cisco 8800 desk phone
View your call history on your Cisco 8800 desk phone
Answer a call on your Cisco 8800 desk phone
Enable call forwarding on your Cisco 8800 desk phone
Place a call on hold with your Cisco 8800 desk phone