DUO Universal Prompt

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DUO is migrating from their traditional authentication window to what they now call the Universal Prompt. The traditional method will no-longer be available.

We have taken the first step towards migrating to Universal Prompt on Thursday, 7/20 and sent a campus communication. Only logins using Azure AD, such as Microsoft 365, are in effect. The second step towards migrating to Universal Prompt will occur on Monday, July 24th. On this date, all other Florida Tech logins, such as CAS, will be moved to DUO's Universal Prompt. There will be several differences that you may see:

  • The appearance of the DUO prompt has updated. The screenshot below is from DUO containing examples of the new prompt.
  • Your chosen DUO authentication method, i.e., a push notification, may happen automatically if that is the most secure method available for your account.
    • If you need to use a different DUO authentication method, you may cancel the first choice used and click "Other options" to choose a different method.
    • The method that you use for a specific application will become the default method for your next log in using the same application.












If you have any questions about this change or the options available to you, please submit a request for assistance with DUO Two-Factor Authentication.

Details and information about Duo's new Universal Prompt may be found at https://guide.duo.com/universal-prompt.



Article ID: 6003
Thu 6/29/23 8:50 AM
Tue 10/3/23 10:34 AM

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