How can I prevent items I scan to my email from going in the "Junk" folder?

There is a common problem that can occur with the Canon printers that causes scanned items to go directly into the "Junk E-Mail" folder instead of the inbox. There is a quick, simple solution:

1. Right click on the email in the "Junk E-Mail" folder.

2. Hover the mouse over the "Junk" option.

3. Select "Never Block Sender."

This will add the scanner to the "Safe Senders" list. These steps should now prevent all scanned items from going into the "Junk E-Mail" folder.

Details

Article ID: 2079
Created
Sun 11/27/22 12:22 AM
Modified
Fri 8/4/23 8:43 AM