To Release or Delete Individual Messages
1. Go to the website https://spam.fit.edu
2. Log in with your email address (ex: username@fit.edu) and TRACKS password.
3. In your "Bulk" inbox, select the checkbox next to the item that you want to release or delete.
4. Select Release or Delete.
![](https://help.fit.edu/TDPortal/Images/Viewer?fileName=28f50b1d-2635-4224-8f00-46d6514b0e39.png)
- The email will be sent to your inbox if you selected Release. It will be deleted if you selected Delete.
- You can also choose to add the email sender to your Safe List or Block List by selecting the dropdown menu next to More.
![](https://help.fit.edu/TDPortal/Images/Viewer?fileName=7b89c15d-50d5-4c48-9bf3-0a56735f3424.png)
5. To log out, click the dropdown menu next to the person icon in the upper-right corner, then select Log Out.
To Empty the Entire Bulk Folder
1. Go to the website https://spam.fit.edu
2. Log in with your email address (ex: username@fit.edu) and TRACKS password.
3. Hover next to the Bulk folder and click the ... dropdown, then choose Empty.
![](https://help.fit.edu/TDPortal/Images/Viewer?fileName=79d3fdf8-afe5-4f4d-82f9-a0612329513d.png)
4. To log out, click the dropdown menu next to the person icon in the upper-right corner, then select Log Out.