Overview
You can send an alert from two places:
Alerts can only be sent for classes in the current term.
Send an Alert from Courses Rosters
-
Sign in to The Hub and go to the Courses Rosters tab on the Home page.
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Find the student. Use the Search box to look them up by name or ID.
- Open the ⋮ menu on the student's row and choose Academic Alert.
- If you don't see Academic Alert, the class isn't in the current term.
- Fill in the form and click Send alert.
Send an Alert from the Academic Progress Manager
The Academic Progress Manager shows every student in the classes you teach this semester, with their midterm grades, missing work, and Canvas activity, so you can spot who needs an alert.
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Open the Academic Progress Manager in one of these ways:
- Click the Academic Alerts shortcut on the Home page.
- Go to Students → Academic Progress Manager in the side menu.
- Stay on the New alert tab.
- Find the student. You can:
- Type in Search students, courses...
- Pick a course to show only that class.
- Sort the list, for example by lowest Canvas score or most missing work.
- Click New alert on the student's card.
- Fill in the form and click Send alert.
Tip: Click Details on a card to see the student's Canvas score, missing submissions, and last Canvas access before you write the alert.
Fill In the Alert
The Academic alert form asks for:
| Field |
Required |
What to enter |
| Current grade |
Yes |
A, B, C, D, F, or N/A |
| Attendance |
Yes |
Not tracked, has never attended, poor or sporadic, or satisfactory |
| Academic concerns |
Yes |
Pick one or more, for example Missing/late assignments or Poor exam performance |
| Recommendations |
Yes |
Pick one or more, for example Refer to Student Success and Support Center for tutoring |
| Comments visible to the student |
No |
Shared with the student, their advisor, and support staff |
| Private comments (staff and faculty only) |
No |
For internal use. The student never sees these. |
If you choose Other (see comments) under Recommendations, explain it in the comments.
Click Send alert.
What Happens Next
-
The student, their advisor, and Student Success are notified.
-
The student sees the alert on the Academic Alerts tab of their Home page, with your concerns and recommendations and any comments you shared with them. They never see your private comments.
- Student Success follows up through the Academic Concerns process.
- If a progress report was requested for the same student and class, your alert answers it automatically. You don't need to fill in the report as well.
Following up on alerts you sent
Open the Sent tab of the Academic Progress Manager. It lists the alerts you, and colleagues teaching your courses, sent this semester. Use Filter by status to see where each one stands:
| Status |
Meaning |
| Open |
Nobody has followed up yet |
| In progress |
Someone has followed up, for example with a note, a contact with the student, or a comment on the alert |
| Resolved |
Student Success closed the alert |
| Expired |
The term ended before the alert was resolved |
Click Details to see the full alert.
Quick Answers
I don't see Academic Alert in the ⋮ menu. Alerts are only available for classes in the current term. Check that you're looking at the current term in the term picker.
Can I send an alert about a student who isn't in my class? No. Alerts are sent for a student in one of your sections. If you're worried about another student, contact Student Success.
I sent an alert by mistake. Contact Student Success, who can close it.
An advisor asked me for a progress report. Should I send an alert instead? Either works. A progress report is answered from the Reports tab. See How to Respond to Progress Report Requests. If you send an alert for the same student and class, it answers the report for you.