How do I switch between controlling my Desk Phone and using Jabber as a Softphone?

Switching Jabber Between Phone Control Modes


Jabber is able to function as a softphone allowing you to make and recieve calls via your computer and as a remote control for your deskphone.


To change modes click the phone control button:


In the Phone Control menu:


Select the drop down for "Device for calls".

  • If you have a dedicated Cisco desk phone it will be listed here and typically displays as "Cisco 8811" or "Cisco 8851"
  • The "Use my computer" option will make Jabber function as a Softphone, allowing you to make calls via your computer.


Article ID: 2131
Tue 11/29/22 3:10 PM
Fri 1/13/23 2:36 PM