The following document pertains to computers which have been identified by the network team as being compromised and/or infected with malware.
First steps:
If you have discovered your computer is infected, immediately disconnect it from all networks to prevent it spreading from device to device. Secondly, ensure you have changed your passwords for online accounts on a separate device such as a mobile phone or lab computer. If the device is infected and you attempt to update your password on it, they have the ability to get the new password.
For student and personally-owned PCs:
The PC will be disabled from network access if we detect malicous activity until it has been formatted/reloaded. Once this has been done, please bring proof to the Technology Support Center. They can determine the Operating System install date to verify the system has been reloaded.